Legal Entry Locksmiths

• To be treated with Respect, Honesty, Dignity and Professionalism at all times.
• Immediate contact from a Legal Entry Locksmith Technician within 10 minutes to arrange a suitable time-frame for arrival.
• All products used to conform to British Standards, BS3621.
• "Set Price" policies on all residential property requests.
• "Price Match Promise.
• Complete peace of mind through National UK Locksmith Affiliation.
• All Legal Entry Locksmith Technicians to arrive on time every time, (weather/travel conditions permitting).
• Customer complaints procedure in the unlikely event of a complaint.

• You won't find reputable, registered locksmiths cheaper anywhere on the high street, (subject to conditions, please contact us for further details).
• Offer applies to tasks confirmed through our internet booking system. Should you find an identical service through another high street locksmith within 3 miles we will beat their price by £1.00 (subject to written confirmation prior to completing your booking.
• Price comparison will be with total cost excluding optional extras and additional items.
• Offer available for a limited period only and can be withdrawn without notice. Ask staff for full details.
• Tasks must be for a minimum of Gaining Entry to UPVC Door using Euro Cylinder Profile Lock.
• Price Match Promise does not apply to bookings made with 1 weeks notice of advanced booking or for Contract / Warrant Work pre contracted prior to locating further written quotes from external companies.

• The nature of the profession of today’s Locksmith imposes upon it's practitioners an obligation to serve their clients and the community in a manner in accordance with the highest moral principles. The practice & craft of Legal Entry Locksmiths must be based on sound engineering knowledge and craftsmanship together with an ethos, which embraces honesty, a sense of fairness and fidelity to each client's security.

• Legal Entry Locksmiths are expected to practice their craft with dignity, and to at all times avoid any improper or questionable situation or method of work.

• Where required, Legal Entry Locksmiths are to hold current qualifications and ensure they observe the letter and the spirit of laws governing their craft.

• Legal Entry Locksmiths are to keep secure within the craft the special knowledge and skills on which the craft is based in order to protect their clients and the community. This does not remove the obligation to advance the interests of Locksmith Recruitment by the interchange of general information and experience with their fellow Locksmiths.
• Legal Entry Locksmiths must keep confidential any knowledge of their clients' business or operations acquired through the Locksmith / Client relationship. In particular, any details of security equipment, procedures and practices must be handled strictly on a 'need to know' basis.
• Records of any clients' systems maintained and kept at the Legal Entry Locksmiths premises are to be stored in secure conditions away from public access and view.
• As a general rule the level of physical and intruder alarm security of information on client systems held by Legal Entry Locksmiths is to be at least that provided at the client's installation or premises.
• Technical manuals relating to code lock manipulation, safe or automotive opening are to be kept under secure conditions with access available to authorised persons only as directed by Legal Entry Locksmiths.

Restricted Keying Systems

• Procedures for the duplication of restricted keys are to be strictly in accordance with the rules for security keys published by the originating distributor and NOT followed up independently.
• Such procedures must always include the recording of all keys cut for any system together with the identity of the person(s) receiving the keys. Issue of any restricted key is to be under written receipt, which must include date of issue.
• All keys cut for a restricted system are to be serially numbered, unless the client concerned specifically directs otherwise.
• Where restricted key system records are kept by computer or electronic data, storage access to records is to be controlled by secure passwords.
• Strict records are to be kept of the receipt and issue of all restricted key blanks. These records are to include any spoilt or mis-cut keys and details of their disposal. Such records are to be stored separate from the key blanks. Where restricted key system records are kept by computer or electronic data, storage access to records is to be controlled by secure passwords.
• All restricted key blanks are to be stored in a safe or equivalent secure container.
• All Restricted Data is to be forwarded directly to Legal Entry Locksmiths Head Office, without delay.
• FAILURE TO COMPLETE THE ABOVE WILL INCUR DISCIPLINARY ACTION IMMEDIATELY WITHOUT FURTHER NOTIFICATION.

• All procedures used in the setting up and servicing of high security systems are to be in accordance with the manufacturer's policy and instructions. All tolerances must meet manufacturer's specifications.

• Legal Entry Locksmiths performing any gain entry service in the case of lockouts of premises or vehicle must obtain “Right of Entry Disclaimer” of the person requesting entry and be certain of that person's authority to enter the premises. A photographic ID card such as a driver's licence is a satisfactory form of identification. Where this is not available, other forms of identification must be sought and the Legal Entry Locksmith must be satisfied with the identity of the person requesting entry before opening the premises or vehicle.

• The Legal Entry Locksmith Technician is to enquire into the person's authority for entering the premises or vehicle and request appropriate evidence of that authority.
• In all cases where the Legal Entry Locksmith Technician is not satisfied with the identity or authority of the person requesting the service, the Legal Entry Locksmith Technician is to suggest that the local Police be contacted for verification or attendance. If this suggestion is declined the Legal Entry Locksmith must not open the premises or vehicle but pass all details and description through to Legal Entry Locksmiths Head Office IMMEDIATELY where Management will further this incident upon discretion obtained locally.
• In all instances of gain entry service, the “Right Of Entry Disclaimer form must be completed. Completed forms are to be filed and kept for a minimum of three years.

Evictions & Warrant Work

• Legal Entry Locksmiths requested to provide a service in relation to evictions and other cases of taking possession under a court order must be satisfied they are acting properly. Where a person requesting the service is other than a Court Officer, Sheriff's Officer or Police Officer, they must sight and record details of the relevant court order. Where the service is requested by a Court Officer, Sheriff's Officer or Police Officer, that officer's name and identification number is to be recorded by the Legal Entry Locksmith Technician.
• Where the person requesting the service is an accountant acting in a court appointed role such as receiver, a solicitor acting for the owner of the premises, or a real estate agent, a written order using such person's firm's letterhead is required.

Building Codes

• Legal Entry Locksmiths are to be familiar with the relevant sections of the UK Building Code inclusive of other local codes concerned with locks and other door hardware. In particular, those provisions relating to fire and escape doors must be complied with and any possible contraventions advised to the client for determination.

• Legal Entry Locksmiths Technicians must not attempt to expand existing restricted “Master Key” systems unless they are in possession of all relevant coding charts. Where these cannot be obtained, the client is to be referred to the originating Locksmith or manufacturer. If this is not possible or in accordance with the client's wishes, the entire system must be rekeyed.

• When conducting safe or vault opening or safe servicing in a public area suitable screening is to be erected to prevent exposure to public viewing.
• Any repairs to safes or vault doors necessary following an opening are to be performed in such a way as to return the safe to the same level of protection or better, as provided before the opening. Where this is not possible, the client is to be advised and direction sought.
• Whenever possible, safe opening by the Legal Entry Locksmith Technician is to be confined, in the first instances to unlocking of the mechanism. The actual opening of the door should be carried out by the client and the contents removed by the client before any further work is carried out.